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FAQ

Click here to open Check Printer FAQ page


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Existing users who ordered our software can download the program directly by logging in to secure download area.  Click the link below to login and to get instructions on how to obtain your login data.

Click here to open login page


Contact

I provide tech support for my software only, if you have a question regarding a printer hardware please post it to the forum.
As a registered user of my software you are entitled to unlimited free email technical support.  Please make sure you have the latest version/build before sending a problem report.  This information can be obtained in Settings/About inside the program.
The latest bug fixes will be posted in NEWS section on this site.
For questions, to report bugs, errors or send a suggestion please contact the author via e-mail at the address shown below.

 

We do NOT provide phone support.  Finding out our phone number and calling us
will not assure any speedier resolution of your issue as we will ask you to email us. 
We answer emails every day and this is how the customer/tech support is provided.

Please make sure that words Check Printer appear in the subject line
or your email may be deleted due to aggressive email filters set on this account.

 

Our email address is encrypted and it may not show in some browsers.
If the link abve is not visible please use


Please note:
Due to volumes of emails we periodically receive, please allow at least 1 business day for the reply.  Most replies are sent at late afternoon-evening time.

Existing users of Check Printer Home Edition can still use the program, however technical support will no longer be provided to current freeware users.
Tech support will be provided to both the Home and Business users who ordered the software.

 

 

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Copyright © 2005 Jouster
Last modified: 09/18/07